Leading People by Building Trust


I’ve worked for bullies that demanded trust. I’ve worked for weaklings that demanded trust. I’ve worked for very few that legitimately worked to build my trust in them. Trust, like loyalty, is a two way street that oftentimes people are driving three cars down the wrong lane, headed in the entirely wrong direction.

As a leader, one has to think of trust as something built not won in the lottery. It’s done in so many different ways.

Show people that you care about them. People don’t care how much you know until they know how much you care. Is that saying cliche? Yes. Is that saying correct? Yes.

Take an interest in people beyond where you currently know them. Don’t intrude into somebodies private lives, but it’s all right to ask about their kids, or their kids baseball teams. Go ahead and ask!

Let people know that you’re interested in their success and future. It so often goes without saying, but if we’re leading other people we have to be that person in their life that genuinely cares if they succeed.

When mistakes are made, don’t respond in anger. Instead, calmly explain the situation and why their actions are troublesome. When people know you aren’t going to make them walk the plank, they’re much more likely to listen to you describe what you expect in the future.

When people know that you have their best interests at heart, they’re going to trust you.

Philippians 2:4 “Let each of you look not only to his own interests, but also to the interests of others.”

Jonathan Cliff is married to his wife Starr and they've adventurously grown their family with two sons and a daughter.

Jonathan is currently the Groups Life Pastor at Grace Community Church in Clarksville, TN, where he works with leaders throughout the city to help develop community that leads to deep and meaningful spiritual friendships. Having served in the local church for 12 years in family ministry developing leaders, building environments for kids and students to belong, and encouraging parents to take big leadership steps with their families.

Please note: I reserve the right to delete comments that are offensive or off-topic.