Answer: Angry people are so much fun. Angry people are exactly the sort of people I love to spend time around. Angry people are great to share a cup of coffee with. Angry people make everything that much brighter. Angry people set a great standard for how I want to live.
Question: What are things nobody ever says?
Unfortunately, while we never aspire to surround ourselves with angry people, we are ensured of being confronted with them from time to time. Whether it’s an overzealous driver, an easily offended mother in your neighborhood, or a frustrated coworker. I’ve worked in churches for years and I’ve talked to my share of angry people. Not because churches are full of angry people, but because churches are full of normal people. Here are some things I’ve learned to help me in my interactions with the angry friends in my life:
I’m very rarely the reason they are angry…even if they tell me I am. There is always another thing behind the thing. Want to test my theory? When was the last time you talked with an angry person that sincerely was angry about a righteous problem? Our angry counterparts are usually frustrated with something meaningless to most people. It doesn’t mean they aren’t sincerely angry, it just means there are always underlying issues.
Everyone seems angrier from a distance. The foolproof method to put out the fire inside an angry email, is to pick up the phone and call them. Take it one step further and go for face-to-face interaction. That simmers down the fire even more. When angry people get your full undivided attention, they usually are willing to listen and calm themselves down quickly.
Angry people want you to respond with anger. This is their way of justifying their own actions. What’s the learning here? Don’t let them win by returning angry words with angry words. Which leads us to the next point.
Angry people need love. Let me be clear, do not attempt to hug an angry person. What I’m advocating here is the love that speaks through your patient words and following up with acts of kindness. They need healing, and being on the receiving end of their anger, makes you the prime candidate to respond in the way most people won’t.